Shipping Policy

Shipping Policy for Mimi’s Gift and Jewelry

Effective Date: July 16, 2025
Business Name: Mimi’s Gift and Jewelry
Shipping Origin: Sant Boi de Llobregat, Spain
Shipping Carrier: Correos España
Contact Email: bisouxmimi@gmail.com

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1. Processing Time

All orders are handmade and carefully packaged.

• Processing time: 1–3 business days (Monday to Friday).

• You'll receive a confirmation email with tracking information once your order is shipped.

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2. Shipping Carrier

We only use Correos España (the Spanish national postal service) to ship all our orders worldwide.

• International orders (including the U.S.) are handed off to your local postal service (e.g., USPS in the U.S.) after customs clearance.

• A tracking number will be provided for most destinations.

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3. Estimated Delivery Times

Delivery times are estimates and may vary due to customs, local postal service delays, or busy seasons.

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4. Shipping Costs

Shipping fees are calculated at checkout and depend on the destination and order size.

We occasionally offer free shipping promotions — please check our shop announcements for updates.

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5. Customs & Import Taxes

Buyers are responsible for any customs duties, VAT, or import taxes that may apply. We are not responsible for delays due to customs.

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6. Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order.
If a package is returned to us due to an incorrect address, we can resend it — but additional shipping charges may apply.

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7. Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at bisouxmimi@gmail.com.

Correos requires a waiting period before opening a formal investigation. We’ll assist you with tracking and any claims as needed.